360 consulting & training services for an evolving restaurant landscape
Every business is it’s employees. Our mission is to transform your crews into dynamic and synergistic teams. We believe that the knowledge that comes from proper training is the foundation of coworker empowerment and morale, which leads directly to elevated guest experience, strong retention and investment.We Transform your team, they transform your business.
About Eager Hospitality
Eager Hospitality Is Chris Eager and Kansas McIlvain and a team of knowledgeable colleagues. Chris and Kansas provide training and consulting to instill values in teams that result in true quality service and increased sales. With solid backgrounds in all aspects of restaurant operations Eager Hospitality uses fresh Innovation and know how to build successful teams. We believe creating excited, empowered and capable service teams is crucial in this extremely competitive market. We're here for your dining establihsment no matter the size or style. Are you ready to get results?
- We've helped clients retain teams and get better results from the staff they have. Solid teams genuinely concerned with improvement of customer's dining experience.
- Let me help you save labor costs lost to low retention and high overtime.
- We can design menus, develop budgets and improve inventory controls, saving money while simultaneously improving operations and guest satisfaction.
- We can host team building events and speak to your managers about how to implement measures that will immediately improve service and garner customer compliments and great reviews.
Consult & advise
WE CAN REALIGN YOUR DINING PROGRAM GOALS AND ASSIST IN REVENUE GROWTH AND COST CONTROLS
tRAINING & STAFF DEVELOPMENT
CUSTOM DESIGNED PROGRAMS TO BUILD A COMPETENT AND SERVICE FACING TEAM
bUDGET AND SPENDING aUDITS
WHERE'S IT GOING, HOW TO KEEP IT, HOW TO BETTER UTILIZE IT
SECRET SHOPPER & CUSTOMER sATISFACTION AUDITS
BETTER SERVICE, HAPPIER TEAMS AND CUSTOMERS, BETTER REVIEWS