Our mission is to build teams for you that are capable, empowered and knowledgeable. Knowing how to do your job is the foundation of true enjoyment of your work. That enjoyment flows to your clients, and sets your business apart.
Consult & Advise
Let's discuss your business and individual needs. Running a restaurant is complex and we can dig in and find leaks, strengthen staff, streamline production, negotiate with vendors and develop menus and protocols to realign your budget to align with goals.
Training and Staff Development
Do you have trouble staffing? Retaining strong teams? We can design a training program that lasts an afternoon or a week. We can write a training manual, design an onboarding process or address specific areas of service and production that need improvement and train your leadership to attract and retain the best talent.
Budget, Capital Spending and Production Audits and recently changed hands
Keep your money. Let's talk about economical ways to plan for the future with sound capital spending, sensible labor budgeting and lean, cost effective yet appealing menu items. If you have recently bought or sold the business now may be the best time for such a systems check.
Secret Shopper and Customer Service Reviews
Hospitality starts before a client even enters the building. Use our eyes to get a true picture of your business through the eyes of your customers. We provide a complete systems check tailored to meet your specific goals.